When I have questions, I prefer to phone, because communication by e-mail can be delayed for several days. It is good, that in your shop I have the possibility communicate with support manager by phone.
I want to note, that it was very simple to make an order. The site interface is friendly and usable.I spent just 10 minutes for order my medications and it is a big advantage to your shop over the others.
A huge part of a brand drug price consists of research and development costs, and advertising. Drug companies that produce generic versions simply buy chemical ingredients and spend money on production. Thus they can sets lower prices on their products.